VRAGEN? +32 473 18 17 03 – INFO@KUBINI.BE

FAQ2022-01-14T16:08:33+01:00
Can I purchase a gift card?2022-01-14T17:32:46+01:00

Absolutely! You can buy a gift card for any amount. Send us an email stating your preferred amount and we’ll take care of it.

Do you accept returns?2022-01-14T17:33:24+01:00

No, we do not take jewellery back. This is because all our jewellery is made to measure. Are you uncertain about the ring size, material or the look of the jewellery you want to order? Make an appointment to visit our Antwerp studio so you can see the jewellery and try it on in real life.

Do you send jewellery by post?2022-01-14T17:33:57+01:00

No. You must collect it from our studio in Antwerp yourself. We use very expensive materials in our jewellery and this allows us to ensure the quality and safety.

We are looking for wedding rings. How does this work?2022-01-14T17:34:44+01:00

Congratulations! Go ahead and have a look at our collection of wedding rings. After that, make an appointment for an initial consultation at our studio to try out a few designs and discuss what you’re dreaming of. Make your appointment at least three months in advance for pieces from our collection or four to five months for a fully bespoke design.

Do you reuse old gold?2022-01-14T17:35:25+01:00

Due to our specific 3D printing technique, we cannot melt down old gold jewellery (such as your grandmother’s) to create new pieces. What you can do, however, is bring in your old jewellery and re-invest the value in new KUBINI jewellery. That way you’re contributing to recycling, your new jewellery will be more affordable and old pieces won’t gather dust in your jewellery box.

How far in advance should I make my appointment?2022-01-14T17:38:39+01:00

Timing is key.Particularly for wedding rings, engagement rings and gifts that are made to measure. You should count on three months for pieces from our collection, or four to five months for a new design.

How do I get to the studio?2022-01-14T17:40:45+01:00

Are you coming by public transport? From the Antwerp city centre, take tram 10 towards Wijnegem and get off at the ‘Cogelsplein’ stop. Coming by car? You can park around the corner on Rodekruisplein.

What to do if I don’t know the ring size?2022-01-14T17:41:43+01:00

All our rings are made to measure based on your finger’s diameter or circumference in millimetres. Don’t know the ring size you need for yourself or as a gift to someone else? No problem! If you’re looking for a ring for yourself, simply visit our studio to have us determine your size. If you want to give a ring as a present, it’s best to borrow a ring from their jewellery box and bring it along.

Won’t be able to come to our studio and want to order a ring from our online shop? Order a ring sizer and measure the size yourself at home. When you subsequently order jewellery from our shop, we will deduct the price of the ring sizer from your order.

Can we have our wedding rings engraved?2022-01-14T17:43:24+01:00

Yes, engraving your rings is no problem. We will integrate the inscription in the 3D print, ensuring beautifully sharp results. It’s traditional to have wedding rings engraved with your first names and the date, but feel free to think out of the box. A suitable quote, your favourite song lyrics, the place you met… Anything is possible!

How is the price of gold jewellery determined?2022-01-14T18:06:21+01:00

This depends on the gold price, the current daily price of gold. Just like oil, this price fluctuates daily. As we create all our designs on request, we can determine the price of your jewellery very precisely based on that day’s gold price.

How should I care for my gold jewellery?2022-01-14T18:07:51+01:00

When you invest in gold jewellery, it’s important to care for it properly. Our care guide explains how to do so in detail.

What about platinum?2022-01-14T18:08:33+01:00

From time to time, we design platinum jewellery too. The great thing about this material is that it doesn’t just have a lovely silvery appearance, but just like gold, it’s hypo-allergenic. The silvery tone is also beautiful in combination with diamonds. Please note that platinum costs more than gold.

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