Frequently asked questions

FAQ categorie

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Visits to our studio in Antwerp are by appointment only. Appointments are possible every Friday and Saturday between 10 a.m. and 6 p.m. Are these times inconvenient? Get in touch and we’ll figure out an alternative together.

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Our studio is located on Turnhoutsebaan 9, 2100 Deurne.

Are you coming by public transport? From the Antwerp city centre, take tram 10 towards Wijnegem and get off at the ‘Cogelsplein’ stop. Coming by car? You can park around the corner on Rodekruisplein or use the West Rivierenhof parking garage.

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Congratulations! Go ahead and have a look at our collection of wedding rings.. After that, make an appointment for an initial consultation at our studio to try out a few designs and discuss what you’re dreaming of. Make your appointment at least three months in advance for pieces from our collection or four to five months for a fully bespoke design.

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Timing is key. Especially for wedding rings. You should count on three months for pieces from our collection, or four to five months for a new design.

After we’ve agreed on and approved your design or you’ve ordered a piece from our online shop, actually making your jewellery will take another three or four weeks.

All our rings are made to measure based on your finger’s diameter or circumference in millimetres. Don’t know the ring size you need for yourself or as a gift to someone else? No problem! If you’re looking for a ring for yourself, simply visit our studio to have us determine your size. If you want to give a ring as a present, it’s best to borrow a ring from their jewellery box and bring it along.

Won’t be able to come to our studio and want to order a ring from our online shop?? Order a ring sizer and measure the size yourself at home. When you subsequently order jewellery from our shop, we will deduct the price of the ring sizer from your order.

No worries. Make an appointment to visit our studio together with your fiancé(e) and we’ll adapt your engagement ring to fit correctly.

Depending on the design, an adjustment of one to two sizes is included in the price. For more complex designs or a larger difference in ring size, a small cost will be charged. Feel free to ask about this during an appointment.

Good question! It’s traditional to wear your engagement ring on your left ring finger, in a direct line to your heart. Romantic, isn’t it? When marrying, you’d usually move your engagement ring to your right hand. Sometimes the fingers on your left and right hands are different sizes, however, making a switch problematic. Some people therefore opt to wear their engagement ring on the right from the start, or to wear both rings on the left once married. It’s all good, in other words.

When we talk about 18 carat gold, we mean the percentage of pure gold used in a piece of jewellery. 18 carats contains 18/24 parts gold and 6/24 parts other metals that, among other things, determine the strength and colour of the gold alloy. For example, copper is added for rose gold and palladium for white gold. All KUBINI jewellery can be made in 18 carat yellow, (palladium) white, champagne and rose gold.

Due to our specific 3D printing technique, we cannot melt down old gold jewellery (such as your grandmother’s) to create new pieces. What you can do, however, is bring in your old jewellery and re-invest the value in new KUBINI jewellery. That way you’re contributing to recycling, your new jewellery will be more affordable and old pieces won’t gather dust in your jewellery box.

This depends on the gold price,the current daily price of gold. Just like oil, this price fluctuates daily. As we create all our designs on request, we can determine the price of your jewellery very precisely based on that day’s gold price.

From time to time, we design platinum jewellery too. The great thing about this material is that it doesn’t just have a lovely silvery appearance, but just like gold, it’s hypo-allergenic. The silvery tone is also beautiful in combination with diamonds. Please note that platinum costs more than gold.

When you invest in gold jewellery, it’s important to care for it properly. We explain how you do that in detail in our care guide .

Yes, engraving your rings is no problem. We will integrate the inscription in the 3D print, ensuring beautifully sharp results. It’s traditional to have wedding rings engraved with your first names and the date, but feel free to think out of the box. A suitable quote, your favourite song lyrics, the place you met… Anything is possible!

Lab grown diamonds are real diamonds, only their origin is different. These diamonds are created in a laboratory instead of being mined from the earth. A lab-grown diamond is more ethical and better for the environment, but otherwise identical to a natural diamond. Learn more about lab-grown diamonds.

No. You must collect it from our studio in Antwerp yourself. We use very expensive materials in our jewellery and this allows us to ensure the quality and safety.

No, we do not take jewellery back. This is because all our jewellery is made to measure. Are you uncertain about the ring size, material or the look of the jewellery you want to order? Make an appointment to visit our Antwerp studio so you can see the jewellery and try it on in real life.

Absolutely! You can buy a gift card for any amount. Send us an email stating your preferred amount and we’ll take care of it.

From time to time, we design platinum jewellery too. The great thing about this material is that it doesn’t just have a lovely silvery appearance, but just like gold, it’s hypo-allergenic. The silvery tone is also beautiful in combination with diamonds. Please note that platinum costs more than gold.